Privacy policy

Last updated: May 2018

Atelier Ten is an international building services, environmental design and lighting design consultants and we are committed to protecting your privacy.  We at Atelier Ten understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, (“our site”) and (subject to the limited exceptions in section 6, below) we do not collect personal data about you unless you contact us (see section 5, below). Any personal data we do collect will only be used as permitted by law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of our Privacy Policy is deemed to occur upon your first use of our site.

1. Definitions and interpretation

In this Policy, the following terms shall have the following meanings:

“personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to us via our site. This definition shall, where applicable, incorporate the definitions provided in the Data Protection Act 1998, EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and

“we/us/our” means Atelier Ten Ltd., a limited company registered in England under company number 02552224, whose registered and trading address is 19 Perseverance Works, 38 Kingsland Road, London E2 8DD.

2. Information about us

Our site is owned and operated by Atelier Ten, a limited company registered in England.

Our VAT number is 524338261.

Our Data Protection Officer is can be contacted by email at

3. What does this policy cover?

This Privacy Policy applies only to your use of our site.

Our site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such website before providing any data to them.

4. Your rights

As a data subject, you have the following rights under the GDPR, which this Policy and our use of personal data has been designed to uphold:

  • The right to be informed, about our collection and use of personal data;
  • The right of access, to the personal data we hold about you;
  • The right to rectification, if any personal data we hold about you is inaccurate or incomplete (please contact us using the details in section 9);
  • The right to be forgotten, i.e. the right to ask us to delete any personal data we hold about you (we only hold your personal data for a limited time, as explained in section 6 but if you would like us to delete it sooner, please contact us using the details in section 9);
  • The right to restrict, (i.e. prevent) the processing of your personal data;
  • The right to object, to us using your personal data for particular purposes.

If you have any cause for complaint about our use of your personal data, please contact us using the details provided in section 9 and we will do our best to solve the problem for you. If we are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.

5. What data do we collect?

We may use cookies and similar technologies to offer you a more personalized user experience. For more details please see our cookie policy.

By visiting or using our site, we may collect the following categories of personal information (“personal information”) you provide to us: name; email address; postal address; phone number (including your mobile phone number)

When you visit our site or open newsletters from us, some information is automatically collected about the device (e.g., mobile, computer, laptop, tablet) used to visit or use our site including, but not limited to, operating system, access times, browser information.

If you use our site, we may receive your generic location (such as city or neighbourhood) or, with your consent, precise geographic location data from your mobile device. We may use and store this information to provide and improve features of our site.

6. How do we use your data?

If we do collect any personal data, it will be processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with our obligations and safeguard your rights under GDPR at all times.

As noted above, we do not generally collect any personal data. If you contact us and we obtain your personal details from your email, we may use them as follows:

  • to reply to your email;
  • provide services
  • operate and market our services (e.g. newsletters, whitepapers).

You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.

We will not share any of your data with any third parties for any purposes.

7. How and where do we store your data?

We only keep your personal data for as long as we need to in order to use it as described above in section 6, and for as long as we have your permission to keep it.

Your data will only be stored in the UK.

Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure any data we hold about you (even if it is only your email address).

8. How can you access your data?

You have the right to ask for a copy of any of your personal data held by us (where such data is held). Under the GDPR, no fee is payable, and we will provide any and all information in response to your request free of charge. Please contact us for more details at

9. Contacting us

If you have any questions in relation to this notice, please contact us at:

FAO: Data Protection Officer

Address: Atelier Ten, 19 Perseverance Works, 38 Kingsland Road, London, E2 8DD

Telephone: +44 (0)20 7749 5950

Please ensure that your query is clear, particularly if it is a request for information about the data we hold about you.

10. Your choices

Emails: If you do not want to receive marketing and promotional emails from Atelier Ten, you may click on the “unsubscribe” link in the email to unsubscribe and opt-out of marketing email communications.

Application location choices: we may collect information about your location if you enable location services through the settings in your device, or, as required, with your consent. You can change the privacy settings of your device at any time to turn off the sharing of this location information with our site.

11. Changes to our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on our site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our site following the alterations. We recommend that you check this page regularly to keep up-to-date.